Career Opportunities

Product Manager

Location: Sheffield

Working Hours: Mon-Fri

Key Benefits: Invested training with career pathway/25 days holiday, free parking, pension scheme + FREE Vitality health insurance

We are on the search for an experienced and ambitious Product Manager. The ideal candidate will be excited about the opportunity to build a user experience strategy from the ground up, focusing on customer experience and loyalty as well as brand management.

Working directly with the leadership team and our customers, the purpose of your role will be to build and develop the product roadmap in line with business strategy and customer demand. Working with the development team you will ensure that the user experience of individuals using our platform is as efficient as possible and makes sense to people, who are often from non-technical backgrounds.

In practice this means using a range of specialist software tools to create workflows, specifications and storyboards that clearly and concisely set out features that are usable, easy to navigate, aesthetically appealing and engaging. This also mean engaging directly with users to better understand how they use the platform in their environment and business context.

You will work with a wide spectrum of users from multiple backgrounds and organisation and need to communicate effectively and multiple levels. As part of the product team you will be creating innovative and engaging experiences that solve real problems and drive efficiencies and productivity in our customers’ business.

What you love to do: 

  • Turn the business vision and customer requirements into workable and clearly set out product development specifications using multiple approaches.
  • Sketch out visual concepts both on paper and using software applications
  • Develop user personas and storyboards for system workflows and user experience improvements
  • Work on cross-platform applications to develop user experiences covering mobile phones, tablets and computers
  • Creating wireframes, storyboards, sitemaps and screen flows
  • Participate in creating a content development strategy
  • Build your design process with the whole team, and set out who you need be working with at each stage

Key Skills:

  • An interest in problem solving
  • A keen visual awareness
  • A willingness to learn specialist programmes
  • Effective communication skills to liaise with team members and clients to ensure that high quality end-user designs meet customer requirements
  • Excellent written communication skills coupled with an eye for detail
  • Design and spatial skills to gauge the usability of a feature or application
  • An aptitude for using a logical, step-by-step approach to ensure designs are user friendly and simple for end users
  • A high level of concentration and resilience to stay focused on a project to the end and meet client deadlines
  • An open, flexible and adaptable mind-set to cope with a rapidly changing set of tasks in an area of emerging, new technologies
  • The ability to relate well to other professionals
  • A willingness to keep up to date with software applications and new techniques in a rapidly changing industry.

Is this you? 

  • Self-motivated with the ability to prioritise, meet deadlines, and manage changing priorities.
  • Highly creative, innovative and literate, with the ability to produce top quality specifications, workflows and communications
  • Results oriented, someone who thrives working in a fast-paced environment.
  • Bright, highly self-motivated and driven
  • Passionate about the user and their experience, with a general thirst for knowledge and a significant interest in new emerging technologies
  • Reliable, flexible and collaborative
  • Diplomatic and tactful
  • Personable and approachable, with an enthusiastic and motivational nature and an overall passion for excellence

What to expect: 

  • You will have a mixture of home working, office based and customer site visits.
  • You will undertake a variety of tasks and will be involved in team discussions to work out approaches to given projects.
  • Informal dress code is the norm, although you may be expected to dress smartly for client meetings.
  • You may have to travel to meet clients and absence from home at night may be required occasionally.

You may need to work some evenings and occasional weekends to attend events, or when working on a special project with short deadlines. However, our culture is one that strives to support creativity and flexibility, if you want to wake up and 3am with a great idea and work on it then, all we ask is that you look after yourself and let us know.

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