R2c has helped us progress so much. Defects are now reported live through the system, so they can’t get lost and we’re notified if they aren’t completed in time. Time management is much more effective now between us and our service providers as maintenance can be planned and parts can be ordered in advance. Ultimately, it’s reduced our vehicle downtime so we’re saving money every week, not to mention the admin time savings we’ve found too.
We’ve saved at least £20,000 a year due to the time-savings we’ve found. Now, our workers don’t have to spend their time on mundane admin tasks, instead they can focus on the job they’re paid for!
The customer service is very good – anytime anyone needs anything it’s sorted with no complaints. We haven’t needed to speak to support much but when we do it’s always very good.