B. I. Halder Case Study

r2c Online haul huge compliance results and time savings for B I Halder.

Bulk haulage and storage providers B I Halder have saved 30 hours per month plus found a range of compliance benefits since adopting r2c Online’s collaborative maintenance platform.

Company Overview

Industry

Bulk Haulage & Storage

Sector

Fleet Operator & In-House Workshop

Products

Core, Driver & Inspect

Fleet Size

Joined r2c

December 2017

Transport Manager

Louise Halder

The way things used to be

Lack of visibility through manual admin processes.
Communication with external repair network could be improved on.
Workshop processes could often result in duplication or missed work.

Problems they faced & how r2c solved them

The aim

B I Halder wanted to improve their defect management process and improve visibility across their fleet and in-house workshop, plus their external repair network.

Additional benefits they’ve found

Complete removal of time-consuming admin tasks, saving 30 hours a month so far.
Enhanced defect management process – real-time visibility from source at driver check through to completion in the workshop (for both in-house works and through external repairs).
Better maintenance planning for optimised vehicle uptime.
Technicians no longer duplicate or miss work thanks to real-time updates.

Louise Halder said:

“We wanted to improve our defect management processes, and joining r2c allowed us better visibility from source at the driver check through to completion in the workshop. It’s completely removed the time-consuming tasks that were involved with manual compliance management.”

“r2c has helped us big style: now all of our defects are reported in real-time, so we can plan our maintenance more effectively and optimise our vehicle uptime. Plus, there are no paperwork piles anymore which is bliss.”

“Everyone’s found the system so easy to use from day one. At B I Halder, we ensure our staff are happy and looked after, so the fact all the drivers have picked up the system straight away with no complaints is a great bonus.”

“And in the workshop, the job updates are always in front of the technicians, we’ve found this has stopped jobs being missed or duplicated. All work carried out by Scania can be checked and followed up in real-time on the system, so we’re always on the same page with our external repairers too.”

“Already, we’ve seen savings of 30 hours per month – but the biggest benefit by far is the peace of mind r2c provides. If DVSA walked in today, we know everything is compliant and documented with a full digital audit trail on the r2c platform.”

“We’ve already recommended r2c to our external supply chain and other fleets as we feel the industry needs to be doing this. It’s a natural progression, and helps bring fleets into the 21st century.”