HTF Transport Case Study

Transport and workshop operation HTF Transport Limited, is confident using r2c Online to manage their fleet maintenance and compliance will equip them for working in a post Covid-19 world. The Oldham based outfit currently uses the system to manage operations across both their transport fleet and workshop.

Company Overview

Industry

Transport & Workshop

Sector

Fleet & Workshop

Products

Core

Fleet Size

16 Location

Oldham

Transport Manager

Lance Bromley

The way things used to be

Too much paperwork
Unable to work remotely
Lack of visibility

Problems they faced & how r2c solved them

“Following Covid-19, businesses are going to increasingly look to move to more remote working methods, but with r2c Online we are already there”, said Lance Bromley, Transport Manager for HTF, “r2c Online is entirely cloud-based, so even when not on-site I can still check driver pre-use reports, defect reports and fleet compliance.”

“Drivers complete their checks using the app and any defects are automatically pushed to the workshop schedule for immediate attention, or attached to the next inspection to be dealt with then. The result is less downtime and happier drivers, because vehicles are coming out the workshop in top condition rather than going in and out with the same defects.”

The aim

“We wanted to go entirely paperless and with r2c Online we’ve been able to do that. Compliance is a huge consideration for us and r2c Online allows us to automatically track and record defects with the pre-use checks app.

Additional benefits they’ve found

The direct integration between the fleet and workshop that was another selling point for HTF. In addition to their transport fleet of 16 vehicles, HTF also has an independent workshop which maintains the HTF Transport fleet as well as 360 third-party customer vehicles each year. HTF Workshop Director, Alex Bromley, explained: “Our workshop is also entirely paperless now. Inspections are completed using a tablet and once authorised the inspection sheet is saved directly to the cloud.”

Alex Bromley, Workshop Director;

The result for HTF has been increased workshop productivity and efficiency, as well as contributing to a significant increase in workshop sales. Alex stated, “Since adopting r2c Online we’ve seen a 36% increase in workshops sales. With r2c Online’s maintenance planner we are prompted when a customer vehicle is due an inspection. This means we can be more proactive in how we support our customers, get their vehicles booked in and ensure their vehicles are inspected in a timely manner.”