“With r2c, all correspondence is sent and updated online. Before, we could spend two hours a day just chasing missed inspections. We now don’t need to make those phone calls which alone is saving more than one day per week. As well as saving time, we’re also saving £600 a year on paper which is about 24,000 sheets!
“Gone are the days of lost inspection sheets and customers requesting extra copies. All paperwork is electronically stored as soon as a job has been completed. Customers are telling us they are particularly pleased with the option to access their information through the internet and by email, allowing them to accept and change their bookings without hassle.”