Walkers Transport Case Study

Founded in 1979, Walkers operates a fleet of 200 vehicles from its purpose-built distribution centre in Leeds, all of which are maintained in-house. The 24-hour operation processes over 3000 pallets each day which requires state-of-the-art systems and technology to maintain tight control of operations.

Company Overview

Industry

Transport & Logistics

Sector

Fleet & Workshop

Products

Core, Driver & Inspect

Fleet Size

200 Number of Technicians

4 Operations Manager

Chris Burley

The way things used to be

Too much paperwork
Business needed streamlining.
A lot of time spent on administrative tasks.

Problems they faced & how r2c solved them

The aim

In an increasingly competitive marketplace, Walkers were looking for ways to improve efficiencies, drive down costs and increase profits. They therefore wanted to digitally manage their fleet and workshop.

Additional benefits they’ve found

Saving 20 minutes per inspection
Cost of defect repairs has reduced by £500 per month
Reliable maintenance scheduling for up to 10 years in advance!

Chris Burley said:

“Things were too messy before. There was too much paperwork flying around and we really needed to streamline the business. r2c Online makes our fleet management much slicker and it is much easier to maintain compliance.

“We performed a time and motion study which showed that work was duplicated up to five times in some cases. Our processes are so much simpler now, which means we are saving time and money. Less time is spent doing paperwork and more time spent actually fixing vehicles. We’re now saving 20 minutes per inspection and we’ve reduced the cost of defect repairs by £500 per month, along with all the additional benefits that a digital solution provides.

“The scheduling features are 10/10. I was actually chuckling inside recently as I saved so much time. I scheduled 10 years’ worth of maintenance, just in case, and we only hold our vehicles for 5 years!

“r2c is a great time saver; there is no loose paperwork, and the fleet quality can be monitored better. Overall, the fleet quality is improving. I would recommend r2c Online as overall it is a fantastic system which is extremely beneficial to Walkers.”