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Case Studies

We’ve helped thousands of fleets and workshops save stacks of time and money. But don’t just take our word for it, here’s a selection of case studies from r2c Online users.

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Uttlesford District Council case study

Uttlesford District Council was ready to go digital to centralise their compliance information, increase visibility and reduce admin time through the use of one online platform for both their fleet and workshop.

Whistl Case Study

“If your business wants online visibility of your entire fleet, r2c online is the platform to be on.”

Sugarich Case Study

“We’re looking forward to seeing even more benefits with r2c as the platform continues to evolve at a rapid rate.”

LG Perfect Case Study

“Before r2c we’d spend 2 hours a day just chasing missed inspections. Now we don’t need to make those phone calls, which alone is saving more than one day per week…”

Hoban Transport Case Study

“r2c makes everything run smoothly; we can manage all maintenance issues via the system and the support services are brilliant.”

Hendy Van & Truck Case Study

“Technicians are a valuable resource and their time is paramount to business efficiencies, so we feel our workshop has really benefited with r2c.”

GRS Roadstone Case Study

“…. it really was a no-brainer. Since using r2c, I have reduced my workload by approximately 30 percent.”

C.S. Ellis Case Study

“Now, the entire team, from operator to driver to technician, can collaborate online with real-time updates which is priceless.”

B. I. Halder Case Study

“We’ve already recommended r2c to our external supply chain and other fleets as we feel the industry needs to be doing this. It’s a natural progression and helps bring fleets into the 21st century.”

Bertschi Case Study

“r2c Online is such a valuable tool for us. Not only it is easy to use, but it’s cost effective and simple. Our team picked it up straight away….”

"r2c has really transformed our productivity. We’ve been able to reduce our parts stock by 50% based on insight from the system. In addition, our engineers are saving at least 40 minutes per day, thanks to a reduction in manual processes. This is creating extra revenue and is improving customer service."
"We wanted to streamline the paperwork between the workshop and service department. About 70% of the work that goes through the workshop is for third parties, so we wanted something that would improve productivity and efficiency, whilst also creating tangible benefits we could pass on to our customers."
"Drivers complete their daily checks using their mobile phone – that information is uploaded to the system in real-time. At the click of a button we can use the system to address the defect as required; either booking the work in or assigning it to the next scheduled service date. It gives us full traceability of our defect management and is entirely paperless. We've saved around 70 hours per week in admin time."
"r2c have done what they said they would do and more. It wasn’t just a case of giving us the system to use and then leaving us to it. The people at r2c have been there with us from the start, helping our staff get used to a completely different way of working. This and the ease of use of the system has enabled a very smooth and quick transition as we rolled it out at each of our depots."
"When a repairer completes and approves a vehicle inspection or service sheet and the job is closed, the service sheet PDF is immediately e-mailed to us into a central ‘mail box’. The PDF’s are then automatically uploaded into our Fleet Management System and placed in each vehicles ‘virtual document folder’. These can then be viewed straight away by our customers and staff anywhere in the UK.It is a seamless function requiring no ‘human intervention’.”
"The user-friendly platform means our defects are being reported much more quickly and easily, allowing us to plan our workload better, order parts in time and organise repairs at outside suppliers much more easily. We now have improved transparency with customers and DVSA, and using paperless software helps reduce our carbon footprint, so we’re winning all round.”
"Efficiency was the main driver for us and we have already seen significant, and importantly, measurable gains for everyone. Everything is just quicker now: service inspection paperwork is automated, authorisation is electronic and easier to manage and we can divert more focus on customer service orientated tasks with the time savings we have realised."
"i2i has allowed Isuzu to incorporate and keep up to date, all parts files along with labour time guides, which has helped structure servicing and repair jobs for the dealers. The ability, in real time, to monitor from receipt of vehicle right through to invoice payment and measure individual vehicle costs against a plan is a very welcome benefit."
"We don't just want an industry standard, we want industry leading. The real-time interaction with our fleet and suppliers is a massive win for us, with enhanced efficiencies throughout our supply chain." "We don't just want an industry standard, we want industry leading. The real-time interaction with our fleet and suppliers is a massive win for us, with enhanced efficiencies throughout our supply chain."
"A paperless system has improved record retrieval along with online reporting to establish vehicle maintenance, defects and attributed costs. It’s been so successful that we have now established our key maintenance suppliers within the process to eliminate the timely process of waiting for service inspection sheets.”
"We've won a substantial amount of business from selling the benefit of r2c's online scheduling - making this software profitable as well as its practical cost savings."
"Our engineers now have a complete view of every vehicle’s vital performance data enabling us to provide a dynamic response from within production to any issues which arise in the field. All countries are effectively tied together and the platform has brought us closer to our customers and better able to resolve any problems as they occur."
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r2c Online Limited
2 Vantage Drive
Sheffield
South Yorkshire
S9 1RG
United Kingdom

r2c Online Limited is a company registered in England & Wales. Registration number: 04978908

Contact us

General Enquiries:
+44 (0)114 399 2430
info@r2conline.com

Product Support:
+44 (0)114 399 2430
support@r2conline.com