Hoban Transport Case Study

Injecting efficiency and accountability into a rapidly growing waste company.

Hoban has a strong reputation for cost-effective reliability, providing a range of services from waste disposal and vehicle hire to HGV maintenance. A busy workshop and an expanding fleet call for reliable maintenance planning.

Company Overview

Industry

Waste Haulage

Sector

Fleet & Workshop

Products

Core, Inspect & Driver

Fleet Size

90 Joined r2c

October 2016

Transport Manager

Jimmy Cassidy

The way things used to be

Managing maintenance on an excel spreadsheet and wallcharts
Walkaround checks were manual and could take time to return
Paper processes were difficult and left room for error.

Problems they faced & how r2c solved them

A business with room for more growth – r2c is flexible and can be used by fleets and workshops of all sizes thanks to a SaaS pricing model
Hoban needed a reliable system – r2c is available for use anywhere, anytime with high-class support provided as standard. It also uses foolproof quality control processes for logical data input & improved output for sterling customer service.

The aim

Hoban wanted to upgrade their system for managing maintenance and compliance across their fleet and workshop following a period of rapid business growth.

Additional benefits they’ve found

Enhanced visibility, productivity, and accountability throughout the business
Full vehicle history, so they can view past vehicle maintenance work in the click of a button
Auditability is much improved
DVSA were swiftly satisfied due to ease of finding documents
Already prepared for the digital compliance switch.

Jimmy Cassidy said:

“We first came across r2c when Truck East started sending through electronic service sheets and we liked its professional look and ease of use.

“Here’s a recent example of how useful r2c is: we recently had a dispute with a repairer who had put brakes on a trailer for us. Six weeks later, the brakes had come apart on the axles – but we could easily identify the repairer and the date and time of work carried out via the electronic service records so the situation was instantly resolved.

“r2c makes everything run smoothly; we can manage all maintenance issues via the system. The support services are brilliant, the team is very helpful and we’re confident in our compliance thanks to going digital with r2c. I would, without doubt, recommend them to others in the industry.”