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Single Sign-On (SSO) & Two-Factor Authentication (2FA)

Secure access to the r2c platform with enterprise authentication

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Single Sign-On (SSO) & Two-Factor Authentication (2FA)
Protect your organisation with secure, centralised access to the r2c platform.

r2c now supports Single Sign-On (SSO) and Two-Factor Authentication (2FA), helping organisations improve security, simplify user access, and meet internal IT security policies.

Whether you’re managing a small fleet or a nationwide operation, these security features make it easier to control who has access to your r2c environment while reducing the risks associated with password-only authentication.

What is Single Sign-On (SSO)?

Single Sign-On allows users to sign in to r2c using their existing corporate account, rather than remembering another username and password.

Instead of managing separate credentials for every application, users authenticate through your organisation’s identity provider.

Once signed in, authorised users can securely access r2c without maintaining an additional password.

Benefits of Single Sign-On

  • Simplify user access
    • Users log in using their existing company credentials, making access quicker and easier.

  • Improve security
    • Passwords remain managed within your organisation’s identity platform, helping reduce the risk of weak or reused passwords.

  • Centralise user management
    • IT teams can manage user access from one place, making onboarding and offboarding simpler.

  • Reduce support requests
    • Fewer passwords mean fewer password reset requests and less administration.

  • Support corporate security policies
    • SSO helps organisations align r2c with existing authentication and access management policies.
A Laptop showing r2c fleet & workshop management software and logging in via Single Sign-On (SSO)

What is Two-Factor Authentication (2FA)?

Two-Factor Authentication adds an additional layer of protection when users sign into r2c.

After entering their username and password, users verify their identity using a second authentication method.

Even if a password is compromised, unauthorised users cannot access your account without the second verification step.

Benefits of Two-Factor Authentication

  • Protect against compromised passwords
    • A stolen password alone is no longer enough to gain access.

  • Improve account security
    • Additional verification significantly reduces the risk of unauthorised access.

  • Increase customer confidence
    • Protecting sensitive fleet and workshop data helps support good cybersecurity practices across your organisation.

  • Support security compliance
    • Many organisations now require multi-factor authentication as part of their cybersecurity standards.
Other features

Centralised access control

Manage user authentication through your existing identity provider, making it easier to control who can access r2c across your organisation.

Guided implementation

Our team works with your IT department to configure, test and deploy SSO and 2FA, ensuring a smooth and secure rollout.

Flexible user provisioning

Enable secure access for new starters and remove access quickly when users leave, helping keep your organisation secure and up to date.

Enterprise-ready security

Designed to support organisations with robust IT security requirements, helping you align r2c with your existing authentication and access policies.

Why organisations choose SSO and 2FA

As organisations become increasingly connected, protecting access to business systems is more important than ever.

Single Sign-On and Two-Factor Authentication help organisations:
Enterprise-Grade Protection

Protect your organisation with modern authentication methods that help reduce unauthorised access and strengthen account security across your r2c platform.

Improve User Experience

Allow users to sign in with their existing company credentials, reducing password fatigue and making access to r2c quicker and easier.

Centralised User Management

Manage user accounts through your existing identity provider, making onboarding, role changes and offboarding simpler for your IT team.

Reduced IT Administration

Fewer passwords mean fewer password reset requests, helping reduce support calls and administrative overhead.

Stronger Compliance

Support your organisation's cybersecurity policies by implementing secure authentication methods that align with modern IT security standards.

Trusted implementation

Our team works alongside your IT department throughout the implementation process, ensuring your Single Sign-On and Two-Factor Authentication are configured securely and correctly from day one.

Solutions Selector

  • How implementation works
  • Supported environments

How implementation works

Every organisation has different security policies and identity management requirements.

For this reason, enabling SSO and 2FA requires configuration by both your IT team and the r2c implementation team.

A typical implementation includes:

  1. Initial discussion with your IT team
  2. Configuration of your identity provider
  3. Secure connection to the r2c platform
  4. Testing with selected users
  5. Rollout across your organisation

Our team works closely with your IT department throughout the process to ensure everything is configured correctly before users begin using the new authentication method.

Workshop manager using workshop management software in a commercial vehicle workshop.

Supported environments

r2c is designed to integrate with modern enterprise authentication platforms.

If you’re considering implementing Single Sign-On, our team will discuss your existing identity management solution during the planning process to confirm compatibility.

FAQS

SSO & 2FA FAQs

This depends on how your organisation chooses to configure access. Our implementation team will discuss the available options with you.
Trusted by Fleet Operators and Workshops Across the UK
“We first came across r2c when Truck East started sending through electronic service sheets and we liked its professional look and ease of use. “Here’s a recent example of how useful r2c is: we recently had a dispute with a repairer who had put brakes on a trailer for us. Six weeks later, the brakes had come apart on the axles – but we could easily identify the repairer and the date and time of work carried out via the electronic service records so the situation was instantly resolved. “r2c makes everything run smoothly; we can manage all maintenance issues via the system. The support services are brilliant, the team is very helpful and we’re confident in our compliance thanks to going digital with r2c. I would, without doubt, recommend them to others in the industry.”
Hoban Transport
We have been able to dramatically streamline our administrative processes. The system creates an entirely paperless solution to manage workshop administration, getting rid of the need for paper copies of service records.r2c is transparent, with simple stages of work progress and all digital inspection workflows are now tailored exactly as we need, allowing detailed reports of our vehicles. Management now has the ability to monitor how quickly our workshop is processing orders and identify potential problem areas without any delays or miscommunication.
H W Martin Plant
“With r2c, all correspondence is sent and updated online. Before, we could spend two hours a day just chasing missed inspections. We now don’t need to make those phone calls which alone is saving more than one day per week. As well as saving time, we’re also saving £600 a year on paper which is about 24,000 sheets! “Gone are the days of lost inspection sheets and customers requesting extra copies. All paperwork is electronically stored as soon as a job has been completed. Customers are telling us they are particularly pleased with the option to access their information through the internet and by email, allowing them to accept and change their bookings without hassle.”
LG Perfect
“The team at r2c are always happy to help, the support team is quick and helpful, and our Account Manager Craig visits us regularly to check we’re getting the most out of the platform. “My favourite feature is the digital driver check integration as they report straight to my dashboard. This means I can see who has completed their checks on time – without chasing each driver for information – and can immediately book defect work in for reduced VOR time. “We’re looking forward to seeing even more benefits with r2c as the platform continues to evolve. We want to achieve Earned Recognition by the end of 2018, and are confident that r2c will help us get there.”
Sugarich
“We began rolling the system out in January 2016 and already time spent on paperwork has been cut by half. No paperwork is lost and no files are missing. We just have one easy to use platform where we can see it all, with no excuses!” “From company director downwards, everyone has been very happy with the r2c Online product. We work alongside suppliers who also use the system and that in turn makes our job that much easier. We ultimately want everyone on it! We would happily recommend to any business that if they want online visibility of their entire fleet, r2c Online is the platform to be on.”
Whistl
Since adopting r2c Online we’ve seen a 36% increase in workshops sales. With r2c Online’s maintenance planner we are prompted when a customer vehicle is due an inspection. This means we can be more proactive in how we support our customers, get their vehicles booked in and ensure their vehicles are inspected in a timely manner.
HTF Transport

Talk to us about secure, centralised access your r2c platform

If you’re looking to strengthen security, simplify user access, or align r2c with your organisation’s authentication policies, we’d be happy to help. Contact our team to discuss enabling Single Sign-On or Two-Factor Authentication for your organisation.
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