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Digitise and streamline incident reporting, resolution and compliance

Capture, track and resolve all types of incidents quickly and compliantly.

Our Incident Management module empowers fleets to take control of incidents and vehicle damage from the moment they happen. With structured workflows, full audit trails, and real-time visibility.

Say goodbye to paper-based incident handling

Whether it’s a minor scrape or a major accident, our Incident Management module provides a standardised, digital process to reduce admin, improve communication and ensure nothing slips through the cracks.

Manage all incidents

Incidents can be logged easily at the point of occurrence, or reactively for everything from roadside breakdowns and accidents to scheduled maintenance. With fields for key details, supporting photos and documents, reporting is fast, structured and error-free.

Track multiple scenarios within a single incident

From VOR to warranty claims, including multiple assets for granular tracking

Seamlessly manage communications

Definable action requests connect repairers and incident managers

Capture every detail of the incident lifecycle

Track the full lifecycle of an incident as it progresses through investigation, resolution and close-out. Including Vehicles, Incident Scenarios, Contacts, Repairers, Jobsheets & more

Leverage powerful insights to optimise your fleet

Use built-in analytics to spot trends, highlight high-risk areas and understand the causes behind incidents. With this insight, you can implement preventative measures that make a real impact on your safety performance.

Watch our video for a quick overview of Incident Management

If you are unsure about which product would suit you best, feel free to ask our friendly experts!

And so much more...

The r2c platform provides you with the toolkit for efficient fleet and workshop management with instant ROI. We’ve made it as easy as possible to get started, so what are you waiting for?